Raleigh, N.C. — A U.S. Postal Service audit accomplished this month discovered critical sorting confusion and delays at a significant Raleigh mail processing middle throughout the pandemic.
WRAL Information has reported on postal supply delays for years, however complaints soared over the previous 12 months.
The Postal Service Processing and Distribution Heart in north Raleigh is answerable for sorting and directing mail throughout jap North Carolina. An audit by company inspectors discovered 1.44 billion items of delayed stock there from January 2020 by means of final March. Inspectors decided it wasn’t all delayed to prospects, noting monitoring was typically incorrect.
Precedence mail met clearance occasions simply 51 % of the time, properly in need of the Postal Service’s aim of 95 %.
The audit blames staffing points because the coronavirus unfold throughout the state and the nation.
Managers on the Raleigh mail processing middle agreed with the audit’s findings and promised tighter controls on sorting and scanning mail, in addition to higher monitoring of staffing ranges.
Based on the audit, postal managers set an Aug. 31 deadline to have the processing enhancements in place.
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