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Buyer sends $100 and apology letter

YORK, Maine (CBS) – With nearly everybody short-staffed, it’s not simple to work in a restaurant nowadays.

Tammy Ramsey works at a restaurant in York, Maine, and is aware of that first hand.

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Over the July 4th weekend, an indignant buyer ready for a desk on a busy evening swore at her and a coworker, then stormed out.

A number of weeks later, a letter arrived on the restaurant directed to her.

A letter from a most important to a Maine server. (WBZ-TV)

Within the letter, the person apologized and mentioned he by no means acts in that method towards individuals within the restaurant business, particularly throughout such difficult instances. He mentioned a couple of cocktails within the hours main as much as the trade probably performed a component in his conduct.

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“You by no means wish to be ‘that man’ and that day I used to be ‘that man.’ Sincerely sorry,” the person wrote.

Enclosed with the letter was a $100 invoice.

“Actually it gave me the goosebumps,” Ramsey mentioned. “I imagine there’s genuinely good individuals on the market and all of us make errors. All people has a nasty day. I’m fairly certain I’ve been imply to individuals and I can actually say I felt dangerous, however I’ve by no means written a letter like that and he ought to be counseled for that.”

Ramsey was requested what her message could be for individuals in terms of how they deal with servers.

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“I actually simply need individuals to know that we’re working our hardest, we’re working lengthy hours, we’re understaffed within the entrance of the home and the again of the home,” she mentioned. “The kitchen’s additionally working simply as arduous. We’re doing our greatest. We would like everyone to be completely satisfied. That’s our job. We’re there to make individuals completely satisfied and make buddies. Simply be affected person, be type, be understanding, and smile.”

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