Carnival Company Names John Padgett as President of Princess Cruises
WHY IT RATES: Through the years, Padgett has made connections with hundreds of Princess company, journey advisors and vacation spot companions world wide. —Codie Liermann, Senior Editor
Carnival Company & plc immediately introduced John Padgett as president of Princess Cruises, efficient instantly.
Serving as president of one in every of Carnival Company’s most iconic cruise line manufacturers, Padgett will oversee all efficiency and operational capabilities of Princess Cruises and its world fleet of 14 ships crusing cruise company to just about 400 locations world wide yearly. He’ll report on to Jan Swartz, group president of Holland America Group, which incorporates the corporate’s Princess Cruises, Holland America Line, Seabourn and P&O Cruises Australia manufacturers. Swartz has served as president of Princess Cruises since 2013, guiding the model’s strategic progress because the world’s main worldwide premium cruise line and its emergence as a pacesetter in innovating the overall visitor expertise for cruise holidays.
Since July 2014, Padgett has served as chief expertise and innovation officer for Carnival Company, answerable for visitor expertise innovation, growth, creation and operations integration. On this position, he helped rework the strategy to creating differentiated visitor experiences based mostly on private interactions and tailor-made to the pursuits and preferences of particular person company, additional enhancing one of many world’s hottest holidays. Headlining the 2017 CES present with Princess Cruises’ innovation and creating an intensive patent portfolio, Padgett and his innovation group additionally created authentic TV and digital content material programming highlighting the extraordinary experiences company take pleasure in whereas on a cruise trip for over 900 million viewers world wide, increasing consciousness and demand-generation for cruising. In his new position, Padgett may also retain management of the company’s innovation unit.
Particularly for the Princess Cruises model, Padgett has been a key participant within the growth and implementation of the Princess MedallionClass expertise delivering a extra customized, simplified and linked onboard expertise for all company and crew that’s now out there on the complete Princess fleet. This consists of the creation and growth of the award-winning Medallion wearable gadget and the enabling OCEAN platform that enhances and personalizes the general cruise expertise starting from world-class eating and drinks, leisure and spas to on-shore excursions, merchandise and lodge visitor companies. All through the fleet transformation, Padgett turned linked with hundreds of Princess company, journey brokers and vacation spot companions spanning the world.
“John is the mastermind behind our state-of-the-art OCEAN platform and was a key participant in our fleet transformation, working carefully with Princess group members in nearly each space of our operation to allow the MedallionClass expertise for all our company,” stated Swartz. “John’s imaginative and prescient, drive and efficiency, mixed together with his dedication to offering the perfect visitor expertise within the trade, have helped place Princess for achievement properly into the long run. We warmly welcome John to the position and look ahead to his stewardship as we navigate this fast-changing, dynamic surroundings.”
“Carnival Company’s cruise model portfolio, world fleets, locations and most significantly devoted shipboard and shoreside groups have supplied an unmatched platform to drive guest-focused innovation,” stated Padgett. “The chance to steer the enduring Princess model and to assist take the cruise content material — together with lodge, meals and beverage, leisure, merchandise and vacation spot experiences — to new ranges is an absolute honor.”
Previous to changing into chief expertise and innovation officer for Carnival Company, Padgett labored for 18 years with Walt Disney Parks and Resorts the place he spearheaded the invention, growth and implementation of visitor engagement improvements that embody the MagicBand, FastPass+ and Disney’s Magical Categorical, amongst others.
Padgett earned a grasp’s diploma in enterprise administration and a bachelor’s diploma in finance from Virginia Tech and holds over two dozen patents and a number of innovation awards.
SOURCE: Carnival Company & plc press launch.