ICMR Deploys IBM Watson Assistant To Empower Frontline Testing Facility

New Delhi: The Indian Council of Medical Analysis (ICMR) has collaborated with tech large IBM to carry its Synthetic Intelligence-powered Watson digital assistant on its portal to reply to queries from front-line employees and knowledge entry operators throughout the nation on COVID-19.

The digital agent has been deployed on protected pages of the ICMR web site that may be accessed solely by licensed personnel who’re concerned with pattern assortment and testing in hospitals and diagnostic labs, IBM mentioned in a press release on Monday.

The queries may very well be associated to nature and course of of knowledge to be captured by check labs, document stock of check kits and reagents, technique of reporting to varied Authorities businesses and references to the most recent steerage, along with responding to queries on COVID-19 normally.

“It is critical to remain focused on testing, diagnosis and treatment in order to lower the growth curve. This collaboration with IBM will help automate responses from the field and facilitate access to accurate and updated data on COVID-19 diagnostics and reporting,” mentioned Professor Balram Bhargava, Director Common, ICMR.

“This will help augment our teams’ response time and allow them to concentrate on priorities like developing, updating testing and treatment protocols and guidance for COVID-19,” he added.

The Watson digital agent is ready to perceive and reply to widespread queries in English and Hindi from accepted testing amenities for COVID-19 throughout India at scale, across the clock in a uniform and well timed method.

The digital agent can be anticipated to assist in on-boarding new knowledge entry operators and employees of diagnostic centres, because the COVID-19 check community expands throughout the nation.

“The deployment of IBM’s chatbot AI platform is aimed to help ICMR effectively manage the process of capturing data relating to COVID-19,” mentioned Gopalakrishnan Senior Extra Secretary, Ministry of Electronics and Info Know-how.

IBM final month mentioned it has educated digital agent ‘Watson Assistant for Citizens’ to reply widespread queries about COVID-19.

‘Watson Assistant for Citizens’ leverages at present accessible knowledge from exterior sources which embody the Union Well being Ministry and different authorities sources for prevention and remedy associated steerage, citizen welfare schemes in India, in addition to world sources such because the World Well being Group (WHO) and the US Facilities for Illness Management & Prevention (CDC).

“As India rises to meet the challenge of COVID-19, it is crucial to enable government bodies such as ICMR to utilize data and capabilities effectively for rapid detection and treatment,” mentioned Sandip Patel, Common Supervisor, IBM India/South Asia.



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