Help Alexa Learn More Indian Languages Says Amazon India

New Delhi: As Alexa in Hindi celebrates its first anniversary in India, the corporate is hopeful that her information graph will enhance and it’ll discuss to millons of individuals in a number of regional languages within the close to future.

At this time, customers from India make lots of of hundreds of requests in a day to Alexa in Hindi and Hinglish.

“I can’t speculate on our future roadmap but I can tell you the Alexa service is getting smarter every day and we’re working hard to continue to increase her knowledge graph,” Puneesh Kumar, Nation Chief for Alexa, Amazon India, informed IANS.

“We also encourage more Indian customers to try Cleo skill and help Alexa learn more Indian languages,” he added.

The language-learning talent referred to as Cleo helps prospects reply to Alexa in Hindi, Tamil, Marathi, Kannada, Bengali, Telugu, Gujarati and different languages.

The extra Indians use Cleo talent, the extra the corporate will enhance Alexa’s speech recognition and pure language processing (NLP) with a view to put together its sensible assistant on numerous Echo vary of gadgets, and third-party ones too, converse in different languages as properly.

At this time, customers ask Alexa for various Hindi content material reminiscent of chutkule, shayaris, kahaniya, Kabir ke dohe, Panchatantra tales, Bollywood dialogues and extra.

“The customers can switch between English and Hindi when talking to Alexa without changing the language setting from Hindi to English and the other way around every time,” Kumar mentioned.

The complexity and number of questions in Hindi or Hinglish by prospects is 50 per cent larger than the vary of questions requested by prospects to Alexa in English.

This makes it extraordinarily difficult for the speech science groups to make sure Alexa’s understanding of person requests is optimum.

“The Alexa Speech Science team has used the latest advances in deep neural networks, multi-dialect training, and semi-supervised learning to reduce Automatic Speech Recognition (ASR) errors by more than 40 per cent since launch of Hindi last year,” Kumar knowledgeable.

Alexa is now outfitted with lots of of recent phrases from the Hindi vocabulary.

The Alexa Pure Language Understanding (NLU) crew has been driving quite a few initiatives in direction of enchancment of Alexa’s understanding of Hindi.

Such initiatives led to a 30 per cent enchancment in NLU accuracy i.e. understanding of buyer requests in Hindi or Hinglish and offering the required content material.

“There might still be some requests that Alexa might not understand correctly. Our teams are constantly working to make Alexa interactions more seamless,” Kumar famous.


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