New Delhi: Homegrown retailer Flipkart on Tuesday launched voice assistant functionality on its platform to make shopper’s e-commerce journey easier and extra pure.
Launched in Flipkart’s grocery retailer Supermart, the voice assistant will allow customers to find and purchase merchandise simply utilizing voice instructions in a number of languages, beginning with Hindi and English, stated the corporate.
“The technology team at Flipkart travelled across the country to understand the various contours of building a voice capability and fine-tuned it to identify and respond to the different variations in Indian languages,” Jeyandran Venugopal, Chief Product and Expertise Officer, Flipkart, stated in a press release.
The voice-first conversational AI platform has been constructed by Flipkart’s in-house expertise crew with options for speech recognition, pure language understanding, machine translation and textual content to speech for Indian languages.
These options are able to understanding vernacular languages, e-commerce classes and merchandise, and duties equivalent to trying to find a product, understanding product particulars, putting an order, and so on
The voice assistant for grocery is at present accessible to all English and Hindi customers utilizing Flipkart’s cell app on Android gadgets and shall be step by step made accessible on iOS and the web site.
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