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Dubai Temporarily Suspended Air India Express’ Ops Over COVID Guidelines

New Delhi: The Air India Categorical operations to Dubai has been briefly suspended for 15 days beginning Friday.

In keeping with the airline, Air India Categorical has acquired “Notice of Suspension” from Dubai Civil Aviation Authority on Thursday.

“The notice has been issued on account of erroneous acceptance of one Covid positive passenger by the Airline’s ground handling agents at Delhi and Jaipur on Air India Express flights to Dubai on 28th August and 4th September, respectively,” the assertion stated.

“As per information gathered, passengers who were seated in close proximity to the Covid positive passenger on each flight had undergone Covid test or quarantined as determined by the Dubai Health authority.”

On its half, the airline disclosed that the involved floor dealing with companies has taken applicable punitive motion towards their staff who’ve been held accountable for the lapse at Delhi and Jaipur.

“Prior to the receipt of the Notice, the Airline had submitted a letter to the Dubai Civil Aviation Authority expressing the Airline’s profuse apologies and detailing the various actions taken by the Airline in association with the concerned ground handling agents to guard against such lapse in the future.”

As well as, the airline stated that with a view to mitigate the inconvenience which may be brought on to passengers booked to fly to Dubai, it has launched extra flights to Sharjah to accommodate the affected passengers.

“The affected passengers who have booked to fly to Dubai are also being given the option to rebook to a future date,” the airline stated in an announcement.


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