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UK watchdog opens probe into COVID-19 take a look at supplier Knowledgeable Medicals

Britain’s competitors regulator stated on Friday (Sep 3) it had opened an investigation into Knowledgeable Medicals, one of many UK’s largest suppliers of COVID-19 assessments, following complaints that it didn’t present well timed outcomes and refused to subject refunds when due.

The Competitors and Markets Authority (CMA) stated clients had additionally alleged Knowledgeable Medicals, which offers polymerase chain response (PCR) assessments, failed to reply to complaints.

The personal agency has been faraway from an inventory of testing suppliers who self-declare that they meet the federal government’s minimal requirements of COVID-19 testing, the regulator added.

Final week, the watchdog had despatched an open letter to PCR take a look at suppliers warning {that a} vary of dangerous practices within the sector might breach client safety legislation.

The CMA stated on Friday it had additionally written to 19 different take a look at suppliers, warning them to enhance their pricing data on issues of falsely promoting assessments at low costs when they’re both unavailable at that value or embody hidden situations.


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